Privacy Policy of Studaro

Last updated: May 23, 2024

This privacy policy applies to the services of STUDARO BVBA, with registered office at Putstraat 22A, 9051 Ghent, Belgium.

VAT: BE0700.324.954

Contact email: info@studaro.com

Studaro BVBA is responsible for processing your personal data.

  1. Purpose

At Studaro, we place great importance on the protection of the privacy of all individuals from whom we collect data. We handle and secure this information with the utmost care, in compliance with applicable Belgian legislation. We make every effort to protect the personal data provided to us against loss, destruction, disclosure, unauthorized access, or improper use.

In this privacy statement, we explain who we are, when and why we need your personal data, what data we collect, how and for how long we process it, to whom we may pass it on, what your rights are, and how you can exercise them.

This privacy statement is intended for you when:

– You register with Studaro or have registered with us to be guided and mediated by us in your search for work.

– You apply at Studaro for permanent employment with one of our clients or with Studaro itself.

  1. Who Are We?

Studaro BVBA is an employment and recruiting agency registered at Putstraat 22A, 9051 Ghent, Belgium, with VAT number 0700.324.954. We are responsible for processing your personal data (Controller within the meaning of the GDPR).

  1. When Do We Collect Your Personal Data?

We collect your data as soon as you enter or leave your data on our website or one of our IT applications/tools, when you register in our office, or when you register in another way (e.g., job fair) or when you register to use our services.

We may also collect your information if you have made it public on social media (e.g., LinkedIn) which might indicate that you are interested in work-related services. In such cases, we will first ask you if you are interested in registering with us in accordance with our terms and conditions and this privacy statement. If you are not interested, we may process some limited data about you to honor your request not to be contacted by us.

  1. Why Do We Need Your Personal Data?

We collect your personal information for the purposes set out below and will not use it for any other purpose without notifying you in advance and, if necessary, requesting your consent.

We use your data for the execution of the HR services for which you have registered with us, specifically:

– Including you in our database of applicants that we search to select suitable candidates for the positions for which we are recruiting.

– Determining your profile and assessing your suitability as a candidate for the positions for which we are recruiting. We can use the results of tests that we take from you (online personality tests, language tests, assessments, etc.) and (online) reference checks that we only conduct with your explicit consent with the persons/companies you specify. We may also ask you to voluntarily provide more information about yourself to increase your chances of finding a job.

– Presenting your profile, including your CV, proactively to clients and clients of Studaro.

– Forwarding you interesting vacancies and job offers by telephone, email, text message, WhatsApp, or other media. You can manage your contact details yourself via your online profile on My Studaro or via your consultant.

– Providing you with information about Studaro’s services and other activities (e.g., job fairs or other events that may interest you) and better adapting these to your wishes and competencies.

– Promoting your personal development and employability by offering, among other things, training courses, counseling, workshops, relevant content, etc.

– Maintaining a working relationship with you and carrying out the relevant administration for this purpose.

– Contacting you for commercial offers, newsletters, and promotional/marketing activities of Studaro.

– Complying with legal obligations, such as correct personal identification, application of labor, tax, and social security legislation, combating fraud, illegal employment, and terrorism, application of national and international sanctions legislation, etc.

– Monitoring and measuring the quality of our services. To this end, we, or a third party designated by us, may ask you to participate in surveys and use and process the information obtained to improve the quality of our services.

– Monitoring activities in our systems to prevent misuse of information from our databases and to protect our interests and those of all persons included in our databases.

  1. Legal Basis for Processing Your Personal Data

We use and process your personal data based on the following legal grounds:

– Your consent: When registering online or in our office, you give us your consent via your profile on My Studaro or via the appropriate form for processing your personal data.

– Our (pre)contractual relationship: When we conclude an employment contract with you, we need certain data to draw up that contract. As you usually work for one of our clients, we also need your contact details to fulfill our contractual obligations, and we will exchange information with our clients about your performance.

– Legitimate interest of Studaro or a third party: If necessary, we will use your data to meet the legitimate interests of Studaro or third parties. This can include internal controls and audits to ensure the safety and continuity of our systems and companies. This legitimate interest is also present when we need to keep track of your details in the context of instituting, exercising, or substantiating a possible legal claim.

  1. What Personal Data Do We Process About You?

We process personal data that are necessary for our services. Some of this information (e.g., identity, education, work experience, etc.) is required to use our services.

Additional information (e.g., references, personal preferences for certain positions, motivation letter, etc.) is not compulsory but may be desirable to better tailor our services to your wishes and qualities, or to meet specific requests or obligations from clients or customers of Studaro.

If you choose to provide us with your data, we may use this data and share it with customers and clients in the context of your employment.

You are responsible for the accuracy and relevance of the data you provide to us. It is also in your interest to inform Studaro in person or online via info@studaro.com as soon as possible if your data changes.

This includes the following personal data:

– Name, address, email address, telephone number, and other contact details

– Date and place of birth, gender

– Nationality and, if necessary, proof of identity, work permit, and residence permit

– Curriculum vitae (CV), motivation letter, information about education/diploma and work experience, public data (including social media), information that you provide to our consultant or our client during (job) interviews

– Photographs (only on a voluntary basis)

– Other information relevant to assessing your suitability as a candidate, such as certificates and references (only with your permission)

– Information about your availability and holiday periods

– Evaluations of your knowledge, skills, attitude, etc.

– Other information necessary for proper administrative handling

  1. With Whom Do We Share Your Personal Data?

7.1 Only if necessary, for the performance of your employment:

– Support activities in the context of your search for work/professional development (workshops, job offers, etc.)

– Internal services (administrative tasks concerning your employment, IT services, etc.)

– Promotions and marketing campaigns (if you have given your permission for this)

7.2 To customers or potential customers of Studaro, their clients, internal employees, or agents, for example:

– Selection of suitable candidates to fill a vacancy

– Offering your profile and resume

– Integration of your data into the personnel management systems of clients

– Exchange of all data related to your performance

7.3 To suppliers of Studaro, for example:

– IT providers

– Cloud providers

– Research bureaus

7.4 To any other third party where we are required to do so by law, court order, or judgment.

Your personal data will not be sold or made commercially available to third parties by Studaro, except with your prior consent.

  1. How Long Do We Keep Your Personal Data?

We guarantee that we will not retain your data longer than required by law or the internal regulations applicable within our companies.

The standard retention periods depend on the purposes for which we process your data and whether or not you are employed by Studaro.

We apply the following retention periods to the data that you provide us via your online profile in My Studaro on our website www.studaro.com or www.studaro.be or via registration with a consultant in our office:

All personal data we need to support you in your search for work (CVs, training, test results, work expectations, etc.) will remain actively available in our database as long as your file is updated.

The latter happens every time you or Studaro takes action on your file (e.g., adding recent work experience, updating your CV, contacting us for a vacancy or job offer).

We will only passively keep your data for a period of 3 years after registration due to certain limitation periods, unless you decide at that moment to update your file again.

  1. Security Measures

Studaro does everything in its power to protect your personal data optimally against unlawful use. We do this through physical, administrative, and technological measures.

For example, only authorized persons have access to our offices and systems, and access is limited to the systems they need for professional reasons. These individuals must know and correctly apply our internal privacy and data protection policies. To the extent that information is provided to third parties, Studaro agrees with these third parties that they will also provide optimal security for personal data.

  1. Your Rights*

You have several rights that you can exercise at any time.

You can exercise the following rights:

10.1 Right to Refuse or Revoke Your Consent

We will not process your data if you do not give us permission to use your personal data to guide you to work, but then you will not be able to use Studaro’s services.

Once you have given your permission to start our search for work, you can also revoke that permission. This will result in your file being removed from our database in accordance with the right to erase data (see below).

Your permission to use your personal data for Studaro promotions and marketing campaigns must be given via one of our internal consultants or via info@studaro.com.

10.2 Right of Objection

You can object to the use of your personal data via info@studaro.com or your internal consultant.

10.3 Right of Access

You can ask for a definite answer about whether or not your personal data will be processed.

If this is the case, you can request the following information: processing purposes, the categories of personal data we hold about you. In providing this information, we must always take into account the rights and freedoms of other persons.

If you have an online profile on the studaro website or other Studaro platforms, you will automatically already have access to a large part of the personal data registered about you.

10.4 Right to Rectification (Correction and Addition)

You can ask for all (personal) data that are incorrect or incomplete to be rectified. When exercising this right, you will need to contact our internal consultants via info@studaro.com.

If you have an online profile on My Studaro, you can, without any intervention by Studaro, modify or supplement a large part of your personal data yourself.

Incorrect objective personal data (e.g., incorrect spelling of your name, incorrect address, etc.) will always be corrected as requested.

10.5 Right to Transferability

You have the right to have the personal data that you have provided to Studaro transferred electronically by Studaro to yourself (via the email address that you provide in your application form) or to another data controller designated by you.

10.6 Right to Data Erasure

If you want us to erase your personal data from our database, you need to contact our internal consultants via info@studaro.com. We will then proceed to remove your file.

10.7 Right to Limit the Processing of Your Data

You have the right to limit the processing of your personal data when:

  • You dispute the accuracy of your personal data;
  • You have objected to processing your personal data.

You can exercise your rights free of charge by contacting our internal consultants at info@studaro.com.

If you submit your application using the form on our website, you must always enclose a copy of your identity card so that we can be certain of the applicant’s identity. Without this copy, your application will not be processed.

Within one month of receiving your inquiry, we will inform you in writing about the action we have taken.

In some cases (e.g., legal obligations, rights of other persons, limitation periods, etc.), you will not be able to fully exercise your rights. You will then be informed of the reasons why we are unable to comply with your request or are unable to do so in full.

  1. Cookies

On our domains www.studaro.com and www.studaro.be, we use cookies and web statistics. We do this to see how visitors use our website. This information helps us to improve the site. A cookie is a file that is stored on your computer. When you visit our website again, these cookies can be recognized. You can read more about this in the Cookie Policy on our website.

  1. Questions, Remarks, Complaints, and Data Leaks

If you have any questions, comments, or complaints about the protection of your personal data by Studaro or about this privacy statement, you can contact our internal consultants via info@studaro.com.

You also have the right to lodge a complaint with the Data Protection Authority (GBA) at the following address: Drukpersstraat 35, 1000 Brussels.

If you know of a data breach, or if you suspect a data breach, we ask you to inform us immediately.

Contact Information:

Studaro BVBA

Putstraat 22A,

9051 Ghent, Belgium

VAT: BE0700.324.954

Email: info@studaro.com